Reference

How Dhaka 880 Handles Your Personal Information

This Privacy Policy explains what data Dhaka 880 collects when you access the platform, how that data is used, and the choices you have over it.

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What Information We Collect and Why

Dhaka 880 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, we collect the details you provide during registration — your name, contact number, and email address. When you fund your account via bKash, Nagad, or Rocket, we record transaction references and timestamps so your wallet activity can be verified and your

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balance updated accurately. We do not store your mobile wallet PIN or full wallet credentials — only the reference data the payment rail sends back to us. We also collect device and session data: your IP address, browser type, and pages visited. This helps us detect
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unusual login attempts and keep your account secure. Location signals help us apply the correct eligibility checks, since availability depends on your local law and eligible regions. If you contact our support team, that conversation is stored so the next agent has context and you do
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not have to repeat yourself. We hold data only for as long as it is needed for account operation, legal compliance, or dispute resolution — after that, it is deleted from active systems.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review the data we hold on your account, request a correction, or ask for deletion, contact our support team directly. Requests tied to payment records — for example, a bKash or Nagad transaction you cannot identify — are handled by the payments desk. All privacy requests receive a written response, and we aim to resolve straightforward queries within the same support session.

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Live Chat Support

Open the chat widget inside your account dashboard to reach the support team. Reference your registered mobile number for faster verification.

Email Privacy Desk

Send data-access or deletion requests to our privacy email address, found in the account settings page under Help and Contact.

In-App Account Help

The Account section on mobile lets you view the data categories we hold and flag any inaccuracy directly, without contacting support first.

HOW WE PROTECT DATA

Security, Cookies, Retention and Your Controls

Account sessions are protected with one-time PIN verification sent to your registered number, so a password alone is not enough to access your data. SSL encryption covers all traffic between your device and our servers, including the payment handshake when you send via bKash, Nagad, or Rocket. We review account access logs regularly and flag logins from unrecognised devices for re-verification.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to see which lobby sections you open. You can limit analytics cookies from your browser settings without affecting account access.

Data Retention

Active account data is held while your account remains open. Closed-account data is retained only as long as required for legal and financial compliance, then purged from live systems.

Account Security

OTP login means every new session requires a code sent to your phone. If you receive an OTP you did not request, contact support immediately — that is the fastest way to lock unauthorised access.

Requesting Changes

You can ask us to correct inaccurate details, export your account data, or close your account through the in-app Help section or the privacy email desk.

Privacy Policy Questions We Hear Most

Below are the questions our support team receives most often about data handling, access rights, and account privacy on Dhaka 880. If your question is not covered here, the live chat or privacy email desk can help directly.

We collect your name, mobile number, and email address at registration. Once you deposit via bKash, Nagad, or Rocket, we also log payment reference numbers to keep your account balance accurate.

No. We never store your mobile wallet PIN or full credentials. Only the transaction reference number returned by the payment rail is recorded against your account — the credential exchange stays between you and your wallet app.

Yes. Submit a data-access request via the in-app Help section or the privacy email desk. We will confirm the categories of data we hold and share a copy in a readable format within a reasonable timeframe.

Contact our support team through live chat or the privacy email address in your account settings. We will delete active data once your account is closed, retaining only what is required for legal or financial compliance.

Access to account data is limited to authorised staff handling payments, security, and support. No account data is sold to third parties. We share data with payment processors like bKash, Nagad, and Rocket only to complete transactions.

This policy applies to all accounts where the platform is accessible. Availability and data-handling obligations depend on your local law and eligible region — check local regulations to confirm the service is permitted where you are.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoFAQ AccountRegister

How Dhaka 880 Handles Your Personal Information

Reach Us About Your Privacy Rights

Live Chat Support

Email Privacy Desk

In-App Account Help

Security, Cookies, Retention and Your Controls

Privacy Policy Questions We Hear Most

01 What personal data does Dhaka 880 collect when I register?

02 Does Dhaka 880 store my bKash or Nagad PIN?

03 Can I ask to see the data held on my account?

04 How do I ask Dhaka 880 to delete my account data?

05 Who can access my account information inside Dhaka 880?

06 Does this Privacy Policy apply to me in Bangladesh?

Privacy Policy

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